UPDATE FOR 2022: Our former “Atmosphere” and “Theme” categories have now been combined and renamed “Immersion.” Our intent with this is to give more appropriate credit to attractions that have shown a clear focus on achieving and maintaining better customer experiences (both inside and outside the attractions) and developing creative storylines.
Each of the category scores in this review are calculated using a weighted average of several questions that we rate on a scale of 1 to 10.
The following breakdown explains what these scores typically mean. All of our Teams use this as a reference for providing accurate ratings:
10: “Peak Performance”This score is treated as if it has a chastity belt on it. “10’s” are reserved for the best of the best; those that we feel could not possibly improve on what they’re doing.
9: “Innovative and Groundbreaking”It rocked! Nearly everything seemed to go as planned and it was one of the best we’ve ever seen! These guys are leaders in the industry, and attractions like this are truly hard to come by.
8: “Solid”A high score on our scale. They had a good handle on it and, overall, they knew how to use it well. Most attractions can learn from what these guys are doing.
6 to 7: “Good”We could tell that a good effort was made. However, we’ve seen this done much better at other places, or can detect areas where significant improvements can be made. This is about the top end of what we’d call “Family Friendly.”
5: “Average / Fair”Compared to the competition, they weren’t the best, but definitely not the worst. Scares and Special Effects in this range are usually considered “Family Friendly.”
3 to 4: “Below Average”We could see that a clear attempt was made, but most other professional attractions are doing a much better job at this.
1 to 2: “Poor”It appeared that very little time, thought or effort was contributed to this aspect.
0 (Zero): “Non-Existent”No apparent effort was made to make this a significant contributor to the attraction.
Afterword:This rating system is standardized across all of The Scare Factor’s official haunt review teams. However, keep in mind there will always be minor differences between Teams, as we all have varying levels of experience. Regardless, we do our best to remain true to our core values, which is to promote all haunted attractions!Perhaps the biggest thing to remember is: sometimes the score – in and of itself – doesn’t tell the whole story about an attraction’s merits. This is why we provide detailed explanations for each category… to help you better understand how and why we chose the score/s that we did.We do our best to not let feelings or emotions rule our judgement, while also viewing the attraction through the lens of the typical haunt-goer. But, because all reviews with ratings are inherently subjective, this is nearly impossible to completely prevent. Though, when in doubt, we tend to give slightly lower scores than our original “gut feelings” to account for this, and also give the attraction more room to improve over time.We also do our best to be fair and consistent across all of the haunts that we review. We know that you’ll be looking at these scores and comparing them to other attractions, so we hope this review helps you out in that aspect.Do you have some feedback about our review system? Contact Us Here to let us know what you think!
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Final Score: 7.8
How Did We Get This Score?
Final Scores:
(15% of Final Score) Cast: 6.95
(15% of Final Score) Costuming: 7.58
(10% of Final Score) Customer Service: 6.9
(10% of Final Score) Atmosphere: 8
(15% of Final Score) Special Effects: 9.3
(5% of Final Score) Theme:
(15% of Final Score) Scare Factor: 7.38
(5% of Final Score) Entertainment & Value: 8.3
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Summary:
Bates Motel and Haunted Hayride was second on our list as we made our way through Pennsylvania and, undoubtedly, one of the most anticipated. Settled on a farm in Glen Mills, which sits less than an hour outside of Philadelphia, this location harkened back to some of our more southern attractions in the way of the sheer size of the property. Bates Motel comes with a strong word of mouth presence as a lot of people we spoke with were extremely familiar with the attraction. Even our waitress at the diner earlier that morning mentioned how she drives by it every day, and how she had counted 3 dead racoons on the side of the road right next to it that had laid there for the past 4 or 5 days, something she felt was rather foreboding and ominous of the attraction. I looked down at my plate of scrambled eggs covered in hot sauce and never quite felt the same. Check, please?
So what makes Bates Motel so well-noted? What terror did we witness on the farm? What about the ill-fated raccoons? Well, grab your bags because it’s check-in time, and we’re staying at one of the most infamous motels this side of the Necropolis.
Cast: 6.95
How Did We Get This Score?
Cast Scores (15% of Final Score):
(20% of Cast Score) Did it seem like there were enough actors?: 6
(30% of Cast Score) How creative, believable and convincing were the actors?: 6.5
(20% of Cast Score) How interactive were the actors (verbally and physically)?: 7
(15% of Cast Score) How creatively & appropriately did they use dialogue?: 7.5
(15% of Cast Score) Was there a good variety of characters?: 8.5
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Let’s start off by saying Bates Motel has some of the most diverse characters that you can find. They have something for everybody, be it clowns, hillbillies, creepy gas station attendants, snake people, scarecrows, chainsaws, and yes, their very own Psycho. All of which are completely in their element in their respective areas. Hillbillies busting through doors and cocking their shotguns, creatures from beyond the grave literally rising up out of the ground, and even swinging over the top of you. All of this is encompassed during the hayride, now turned walking trail due to COVID.
With such a diverse group of characters, we were really missing more bodies, specifically during the hayride, which was extremely prop-heavy, and in the cornfield, where a lot of the path in between the haunt areas was simply walking. We maybe counted one actor that was in the actual path part of the cornfield so we ended up having a little more downtime than what we would have liked in between the scare areas. We also counted a few actors who were either caught off guard by some of the conga lines happening or were just simply meant to look creepy. But we noted some actors within the Motel and in the cornfield where they either just walked around menacingly, or just stood still trying to hide, assuming to try and hit the other group of people because we had spotted them already.
Costuming: 7.58
How Did We Get This Score?
Costuming Scores (15% of Final Score):
(15% of Costuming Score) How complete / finished did the costumes appear to be?: 6.5
(25% of Costuming Score) How creative / detailed were the costumes?: 7
(20% of Costuming Score) Was their makeup creative? Detailed? Realistic?: 8
(15% of Costuming Score) How effectively did they use masks (if used)?: 7.5
(25% of Costuming Score) How appropriate were the costumes for their scene/s & theme/s?: 8.5
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Costuming, for the most part, was strong in some areas and not so much in others. If any of you have read some of our other reviews, you know shoes are a big part of the final look for any costume, and that’s usually where we direct our eyes first. Indeed, one of our chainsaw-wielding psychopaths was rocking a pair of Converses, which wouldn’t be bad if the character design felt like they should have been wearing them but given the scene we didn’t feel it was intentional.
In reference to actors who were just wearing face masks, we noticed a lot of opportunity with the creativity in incorporating them into the looks. However, those that were wearing actual full head masks, looked phenomenal. In one of our favorite rooms, which was filled with all sorts of snakes, a character got us because their overall look was just so well executed and polished. There were several of these shining stars throughout the haunt but, overall, we would have loved for this to have been more of a common thread throughout.
Customer Service: 6.9
How Did We Get This Score?
Customer Service Scores (10% of Final Score):
(25% of CS Score) How easy was it to locate the attraction, park, and navigate the premises?: 8
(30% of CS Score) How safe was the attraction?: 6
(25% of CS Score) How professional, helpful and friendly were the staff members?: 6
(20% of CS Score) How easy was it to find their information before* arrival?: 8
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We had no problems finding our way to the attraction where, indeed, three raccoons sat nearby. Once on the property, there were plenty of parking attendants who directed us where to go and got us parked quickly and hassle-free. Signs easily directed us to the ticket areas, so that was no problem, and there were anywhere from 5-8 people(that we remember seeing) from the entrance into the queue to the start of the first attraction, which is fed into directly from the queue line. The ropes are easy enough to follow, however, there was a bunch of people trying to go under the ropes which was causing a lot of confusion and made getting into the line kind of a hassle. The security personnel were quick to give everyone a very stern and audible reminder to not go under/over the ropes. In the queue lines for the other two attractions, we thought it was ironic that one told us to go under the ropes(which we were dubious about doing considering how we were reprimanded at the beginning of the haunt), and in the cornfield, we overheard some not so appropriate conversations between line staff.
In regards to health and safety, we noticed plenty of signs reminding people to wear their masks and maintain social distancing and all staff and actors could be seen wearing their masks properly. It’s important to note that social distancing in the outside queue lines was not enforced, and while there were plenty of hand sanitizing stations throughout the haunt, we noted several stations placed at the start of the queue lines were empty.
Atmosphere: 8
How Did We Get This Score?
Atmosphere Scores (10% of Final Score):
(60% of Atmosphere Score) How obvious was it that you were at a haunted house before entering?: 8
(40% of Atmosphere Score) How well did the atmosphere prepare you for what you experienced inside?: 8
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It was definitely the perfect night to visit an outside haunt, as the weather was slightly chilly and a delicate breeze was blowing through the air thanks to the looming hurricane heading up the east coast. The cornfield provides for an amazing view as you’re waiting in line to start to the trail and the sounds of screams that reverberated from inside give you the kind of chills that doesn’t come from the weather. While you’re waiting, feel free to feast your eyes on the big screen, which is set up to play all kinds of promotional videos from inside the haunt to prepare you for what’s to come.
Special Effects: 9.3
How Did We Get This Score?
Special Effects Scores (15% of Final Score):
(20% of SFX Score) How effective were the sound effects?: 9.5
(20% of SFX Score) How creative / original were the scenes & props?: 9.5
(20% of SFX Score) How well were the scenes detailed?: 9.5
(25% of SFX Score) How well did they achieve & maintain the suspension of disbelief?: 9
(15% of SFX Score) How effective were the SFX at providing scares / entertainment?: 9
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Arguably one of the strongest categories, Bates Motel definitely shines leaps and bounds over a lot of haunts when it comes to the use of special FX. From the moment you begin the trail, you can see the level of detail and artistry involved is absolutely superb.
Huge detailed facades are astounding to pass under as you walk further into the trail. Giant, monstrous creatures that tower high above you, underlit by creepy hues of lighting to give them an added menacing appearance. We figured that not being in a tractor only added to the feeling of being towered over, because we were closer to the ground, so it worked really well. Interesting rooms filled with towering stacks of books, ceilings that fall on you, rooms so overfilled with creepy, antique, and aged-looking clowns that you barely recognize when one steps out to frighten you. And we can definitely tell they love their fire at Bates Motel, as you can often find their facades flanked by torches, their signs glowing red with fire, and a truly spectacular show involving a line of fire at a gas station scene. A walk through Bates Motel is definitely a study of their range in regards to pyrotechnics and animatronics.
Theme: N/A
How Did We Get This Score?
Theme Scores (5% of Final Score):
(30% of Theme Score) Could you tell what the theme was?:
(50% of Theme Score) How well was the theme carried throughout the attraction/s?:
(20% of Theme Score) How well does their location authenticate the theme?:
This score is left “N/A” when we believe the haunt is trying to target a random variety of themes or phobias, rather than a single overarching “Theme” or “storyline.”
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This attraction doesn’t necessarily involve the use of an overarching theme, despite it’s name.
Scare Factor: 7.38
How Did We Get This Score?
Scare Factor Scores (15% of Final Score):
(30% of Scare Factor Score) How scary was it?: 6.5
(15% of Scare Factor Score) How well did they provide scares to the entire group?: 8
(25% of Scare Factor Score) How predictable were the scares?: 8.5
(15% of Scare Factor Score) How well did they provide a wide variety of scares?: 7
(15% of Scare Factor Score) How strong was the ending / finale?: 7
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Overall, we felt that the entire experience definitely leaned towards the entertainment side of haunting vs. the actual scaring, though the group that was walking behind us may have something different to say, as they were very skittish and ran into us several times due to being targets of the actors. It was weird because we often found that when we were in the front, the people behind us kept getting the scares, and when they would end up in front, the actors would hit at the front of the line.
We also felt that the props tended to overshadow anything the actors were doing so it didn’t really feel balanced in that aspect. That’s not to say Bates didn’t get their fair share of screams from us, because they certainly did. There were several moments that garnered a true, visceral reaction from us involving moments in the clown area, a particularly creepy snake room, and a very gut-wrenching moment involving an area in the cornfield.
Entertainment & Value: 8.3
How Did We Get This Score?
Entertainment & Value Factor Scores (15% of Final Score):
(30% of E&V Score) How satisfied were you with the entertainment received during the main attraction/s?: 8.5
(25% of E&V Score) How satisfied were you with the entertainment that’s available with* the ticket price, excluding the main attraction/s?: 8
(30% of E&V Score) How appropriate is/are the ticket price/s?: 8
(15% of E&V Score) Have they effectively used their available space?: 9
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Bates Motel is a highly entertaining experience, we spent a little over an hour on-site, going from each area until, eventually, you end up in the Midway at the end.
Harkening back to their love of fire, they had a fire performer using a hula hoop that was lit with flames to entertain everyone in the Midway. Concessions and merchandise are available to purchase here, and we highly recommend the cinnamon-sugar apple cider donuts, they were hot and delicious and a perfect way to end the experience. They even offer axe throwing in the midway as well. Lines can be pretty long according to what we’ve seen, as we were pulling out the front queue line was outrageous, so we recommend getting there early. Tickets will run you about $40 for an adult combo and will sell out fast so make sure you buy them as soon as possible, else risk the chance of a ‘No Vacancy’ for your haunted entertainment this season!
How Did We Get These Scores
Our Rating System
Each of the category scores in this review are calculated using a weighted average of several questions that we rate on a scale of 1 to 10.
The following breakdown explains what these scores typically mean. All of our Teams use this as a reference for providing accurate ratings:
10: “Peak Performance”This score is treated as if it has a chastity belt on it. “10’s” are reserved for the best of the best; those that we feel could not possibly improve on what they’re doing.
9: “Innovative and Groundbreaking”It rocked! Nearly everything seemed to go as planned and it was one of the best we’ve ever seen! These guys are leaders in the industry, and attractions like this are truly hard to come by.
8: “Solid”A high score on our scale. They had a good handle on it and, overall, they knew how to use it well. Most attractions can learn from what these guys are doing.
6 to 7: “Good”We could tell that a good effort was made. However, we’ve seen this done much better at other places, or can detect areas where significant improvements can be made. This is about the top end of what we’d call “Family Friendly.”
5: “Average / Fair”Compared to the competition, they weren’t the best, but definitely not the worst. Scares and Special Effects in this range are usually considered “Family Friendly.”
3 to 4: “Below Average”We could see that a clear attempt was made, but most other professional attractions are doing a much better job at this.
1 to 2: “Poor”It appeared that very little time, thought or effort was contributed to this aspect.
0 (Zero): “Non-Existent”No apparent effort was made to make this a significant contributor to the attraction.
Afterword:This rating system is standardized across all of The Scare Factor’s official haunt review teams. However, keep in mind there will always be minor differences between Teams, as we all have varying levels of experience. Regardless, we do our best to remain true to our core values, which is to promote all haunted attractions!Perhaps the biggest thing to remember is: sometimes the score – in and of itself – doesn’t tell the whole story about an attraction’s merits. This is why we provide detailed explanations for each category… to help you better understand how and why we chose the score/s that we did.We do our best to not let feelings or emotions rule our judgement, while also viewing the attraction through the lens of the typical haunt-goer. But, because all reviews with ratings are inherently subjective, this is nearly impossible to completely prevent. Though, when in doubt, we tend to give slightly lower scores than our original “gut feelings” to account for this, and also give the attraction more room to improve over time.We also do our best to be fair and consistent across all of the haunts that we review. We know that you’ll be looking at these scores and comparing them to other attractions, so we hope this review helps you out in that aspect.Do you have some feedback about our review system? Contact Us Here to let us know what you think!