Guest Name: Charlie
Visit Date: October 21, 2023
Recommended to Friends?: No
Title: ""

Score: 5 out of 10

This was my 3rd time returning to Hellsgate and I was very disappointed! Many of the scare actors were replaced with animatronics and only the first people in our group got to experience the jump scares. People were piling up and they were rushing us through the house (not worth $40)! There were also many places throughout the house where scenes were missing an actor or had a static “doll” in place. I ended up bringing a group of 7 newcomers with me, and all of them thought it wasn’t worth the money.

Features Noticed: Food/Concessions, Gift Shop/Souvenirs
Suggestions for the Attraction: Don’t rush groups! Also at least include the things you advertise in your house. Your commercials have characters that have been removed (or replaced with static figures) in the house. Hellsgate used to be the best, but I can say that no longer!

Guest Name: Greg
Visit Date: October 15, 2022
Recommended to Friends?: Yes
Title: "AMAZING"

Score: 10 out of 10

Best haunted house I've ever been to! Sets were excellent. Actors were spectacular. Should be rated so much higher than it actually is. It's a MUST SEE haunt. So glad we made it this year. Can't wait to go again. Worth the 6 1/2 hour drive one way!

Features Noticed: Indoor waiting area, Food/Concessions, Handicap Accessible, Queue Actors/Entertainment, Multiple Attractions/Ticket Options, Gift Shop/Souvenirs, Coupons/Discounts Available
Suggestions for the Attraction: Keep doing what you're doing it's fantastic!!!!