Guest Name: Bernard L DawsonVisit Date: September 26, 2020Recommended to Friends?: NoTitle: "Safety is optional"
Score: 1 out of 10
I am an older individual who travels to haunted attractions throughout the south and other locations every year for the past 25+ years. I love haunted attractions. When I saw that a prop company had their own haunted attraction, I thought it would be a great one. I arrived at 8PM on September 26, 2020. To get right to the point, this place is a dumpster fire which should be visited by no one. I wish I could make a dark attraction joke here but the only joke is this haunted attraction.
Signs: This was my first time at this haunted attraction so I was looking for the signs to know what line to get in or where to go. I had to ask one of the t-shirt security personnel to understand the madness. Once inside, I required one of the workers to escort us to where I were supposed to enter the attraction. Directions for the event were substandard if non-existent.
COVID-19: There are no COVID-19 precautions here. Wear your own mask. Social distancing is non-existent. No hand sanitizer for anyone. This is a super spreader event. If Mississippi has any COVID-19 restrictions in place, they are not being followed here. Hopefully, Gulfport hospital has some empty ICU beds.
Lines: There are two lines to enter this haunted attraction. There is a line to enter the building and a line to get into the haunted attraction. The line to enter the building is to monitor building capacity and all guests have to wait in this line whether tickets are in hand or not. They claim that they have a capacity limit to monitor which is why there isn’t a separate line. However, a handful of people every so often doesn’t seem that hard to account for. The line to enter the building may take up to two hours. This line is not monitored nor enforced. There were large groups of 20+ that would walk up to the front of the line and then just join the line. This line cutting behavior plus drugs and alcohol contributed to many very tense confrontations as you waited in line to include fist brawling on two occasions that I witnessed during my wait.
Toilet: Better hold it. There was only one port-a-potty outside for a line of an est 3000+ people and two port-a-potties inside the attraction for the est 1000+ that made it into the building.
Security: Security was teens or mid-twenties male/female in t-shirts with a stun gun in a few cases. They were quickly overwhelmed if they were present. There was no law enforcement or any badged authority seen onsite during my three hours I was there. Upon exiting the attraction, there was another fist brawl / scream fight between the actors and guests in the carnival area. Teenagers in t-shirts responded, but again, no badged authority anywhere to be found. It was not diffused by them at all as I quickly left this attraction.
Online tickets: There is no reason to get online tickets. I had an online ticket with VIP. Once you wait in the line to get in the building, you are allowed to enter the will call. The online tickets will save you 30 minutes if you have VIP in hand. If you are buying at the attraction, just get the general admission. It is another 30 or so minutes to add to the 2 hours you just waited so save the $10 per person upcharge. There was an actor in the way of the will call entrance when we entered the building so it is assumed that there was so few using it that the actor didn’t seem to be in the way.
VIP: It may have saved 30 minutes in the general admission line. Once through will call, I required an escort to find the entrance to the VIP line. Unfortunately, I was turned away at first until I argued with the attendant who was not paying attention to anyone nor appeared to have any organizational skills. She required a t-shirt security individual to help handle the regular line and the VIP line. General admission was a long line but VIP was just my friend and I.
Actors: There was barely any actors in the actual attraction. It took 20 minutes to walk through the attraction. During those 20 minutes, I saw est 10 actors of which only 2 were in character. Most just stood there as you passed and stared at you.
Scenes: This is a prop company so the scenes were pretty good. There were some lighting issues in some areas where props were hidden by the darkness. If you are going to put time into making a prop, you should make sure it can be seen.
Overall: I drove two hours to wait for two hours to enter an unmanaged hostile ticket line to take a substandard 20 minute haunted attraction tour for $35. This is the worst haunted attraction experience I have had in the 25+ years that I have been going to haunted attractions. The awards they supposedly won had to have been given to themselves. This was not a fun experience in any way. An absolute waste of money and time.
Parents: Do not let your children go here. They may get in a fight, find drugs, get COVID, or just plain disappear in a bad way. This attraction does not care about the safety of their guests.
Guest Name: Bonnie K KiddVisit Date: October 11, 2019Recommended to Friends?: NoTitle: "Not for Seniors"
Score: 1 out of 10
The venue was extraordinary--wonderful tableaux and effective actors, but the music played by the CJ was absolutely DEAFENING and the warehouse itself is not air-conditioned, so it was very hot inside. I was sweating profusely during the entire experience, including waiting in line during the deafening music. I wished I had brought earplugs. The warehouse is not lighted sufficiently for us seniors who have trouble seeing in the dark, so the walk-through is dangerous in places, especially in the completely dark space near the end of the tour. The people who are putting this event on need to use some floor lighting to show the waym, so people won't get lost or injured in the total darkness. I tried to get the security guy to heklp me and he just laughed at me, even when I told him I was 74 years old and couldn't see at all and wanted to find the exit--I just wanted to get out of there before I got hurt. This idiot laughed at me and didn't take me seriously and refused to show me the way out. I was furious as well as frightened. I will never go back here. And I don't recommend this event at all to senior citizens.
Features Noticed: Suggestions for the Attraction: More lighting, and better, more responsive security staff--they need to pay attention to the customers.
Guest Name: DavidVisit Date: October 5, 2019Recommended to Friends?: YesTitle: ""
Score: 10 out of 10
I loved it I went last year also and it was better this year than it was last year. I will definitely be coming back
Features Noticed: Indoor waiting area, Food/Concessions, Handicap Accessible, Queue Actors/Entertainment, Multiple Attractions/Ticket Options, Gift Shop/Souvenirs