Purgatory Haunted House is a Haunted Attraction located in Albuquerque, NM.
Our Rating System
UPDATE FOR 2022: Our former “Atmosphere” and “Theme” categories have now been combined and renamed “Immersion.” Our intent with this is to give more appropriate credit to attractions that have shown a clear focus on achieving and maintaining better customer experiences (both inside and outside the attractions) and developing creative storylines.
Each of the category scores in this review are calculated using a weighted average of several questions that we rate on a scale of 1 to 10.
The following breakdown explains what these scores typically mean. All of our Teams use this as a reference for providing accurate ratings:
10: “Peak Performance”This score is treated as if it has a chastity belt on it. “10’s” are reserved for the best of the best; those that we feel could not possibly improve on what they’re doing.
9: “Innovative and Groundbreaking”It rocked! Nearly everything seemed to go as planned and it was one of the best we’ve ever seen! These guys are leaders in the industry, and attractions like this are truly hard to come by.
8: “Solid”A high score on our scale. They had a good handle on it and, overall, they knew how to use it well. Most attractions can learn from what these guys are doing.
6 to 7: “Good”We could tell that a good effort was made. However, we’ve seen this done much better at other places, or can detect areas where significant improvements can be made. This is about the top end of what we’d call “Family Friendly.”
5: “Average / Fair”Compared to the competition, they weren’t the best, but definitely not the worst. Scares and Special Effects in this range are usually considered “Family Friendly.”
3 to 4: “Below Average”We could see that a clear attempt was made, but most other professional attractions are doing a much better job at this.
1 to 2: “Poor”It appeared that very little time, thought or effort was contributed to this aspect.
0 (Zero): “Non-Existent”No apparent effort was made to make this a significant contributor to the attraction.
Afterword:This rating system is standardized across all of The Scare Factor’s official haunt review teams. However, keep in mind there will always be minor differences between Teams, as we all have varying levels of experience. Regardless, we do our best to remain true to our core values, which is to promote all haunted attractions!Perhaps the biggest thing to remember is: sometimes the score – in and of itself – doesn’t tell the whole story about an attraction’s merits. This is why we provide detailed explanations for each category… to help you better understand how and why we chose the score/s that we did.We do our best to not let feelings or emotions rule our judgement, while also viewing the attraction through the lens of the typical haunt-goer. But, because all reviews with ratings are inherently subjective, this is nearly impossible to completely prevent. Though, when in doubt, we tend to give slightly lower scores than our original “gut feelings” to account for this, and also give the attraction more room to improve over time.We also do our best to be fair and consistent across all of the haunts that we review. We know that you’ll be looking at these scores and comparing them to other attractions, so we hope this review helps you out in that aspect.Do you have some feedback about our review system? Contact Us Here to let us know what you think!
Final Score: 7.17
Final Scores – By Category
Final Scores – By Category:
Cast (20% of Final Score): 6.45
Costuming (10% of Final Score): 7
Customer Service (10% of Final Score): 10
Immersion (10% of Final Score): 6.8
Special Effects (15% of Final Score): 7
Scare Factor (20% of Final Score): 7
Entertainment & Value (15% of Final Score): 7
Final Scores – By Attraction
Final Scores – By Attraction:
Attraction 1: 7.17
Located on a creepy dirt road in an isolated part of Albuquerque, New Mexico, lies a haunted attraction that locals might recognize from years past. Before the pandemic, there was a haunted house that I heard about when I moved to Albuquerque, that was an intense experience. In 2022, this haunt re-emerged when the opportunity arose.
Taking over the Bernalillo County Sheriffs’ posse lies a sprawling haunted attraction with several surprises hidden inside. Walking up, you can smell the fog and hear the screams coming from inside. Once you purchase your ticket and maybe enjoy a treat from one of their food trucks it is time to venture inside.
Cast Score: 6.45
Cast Scores – By Question
Cast Scores – By Question:
Q1: Did it seem like there were enough actors? (25% of Cast Score): 7
Q2: How creative, believable, convincing were they? (35% of Cast Score): 6
Q3: How interactive (verbally, physically) were they? (20% of Cast Score): 6
Q4: Was there a good variety of characters (behavior)? (20% of Cast Score): 7
Cast Scores – By Attraction
Cast Scores – By Attraction:
Attraction 1: 6.45
Purgatory is home to many creatures waiting to create new nightmares for you. From the moment you enter and are given a word to say if you forfeit, the actors are ready to scare. With the unique layout of this haunted attraction, the actors can scare you multiple times. From scaring from below, distorting their bodies, and excellent use of misdirection, these actors bring their all.
Several times while navigating through, I had some great interactions with the actors responding to me with creative dialogue. They also worked well with their scenes, knocking and banging on walls. I also heard some bone-chilling noises from the actors that I still can’t figure out how a human can produce such otherworldly sounds. One of my favorite actors was Sam that was super creepy and looked like he came out of the movie.
Costuming Score: 7
Costuming Scores – By Question
Costuming Scores – By Question:
Q1: How complete, unique, detailed were the costumes? (35% of Costuming Score): 7
Q2: Were the masks/makeup creative, detailed, realistic? (30% of Costuming Score): 7
Q3: How appropriate were the costumes for the respective scenes, themes? (20% of Costuming Score): 7
Q4: How believable-, detailed-looking were the queue actors? (15% of Cast Score): 7
Costuming Scores – By Attraction
Costuming Scores – By Attraction:
Attraction 1: 7
Costuming throughout Purgatory was very creative and well done. Each actor had a unique costume that perfectly fit their makeup or mask. Clothing had the right amount of wear and tear. The masks were weathered as well when needed and I did not see any movie creature masks except for one exception, who you would expect to see if you were in purgatory if you don’t follow the rules of Halloween. Makeup was also very detailed, even being applied to the actors necks and hands as well as for the masked actors. I loved that some of the actors also had contacts that helped to add to the believability.
Customer Service Score: 10
Customer Service Scores – By Question
Customer Service Scores – By Question:
Q9: How easy was it to find, park at, navigate the premises? (25% of CS Score): 10
Q10: Safety (30% of CS Score): 10
Q11: How professional, helpful, friendly were the staff members? (25% of CS Score): 10
Q12: How easy was it to find pertinent information before arrival? (20% of CS Score): 10
Customer Service Scores – By Attraction
Customer Service Scores – By Attraction:
Attraction 1: 10
Customer Service Review:
Using the Facebook page address and Google maps it was easy to locate the haunt. There is a large well-lit banner that points you to the haunt. Once you park in the spacious dirt parking lot you will see the ticket booth, restrooms, and food trucks.
The customer service is excellent, with staff ready to answer any questions or assist with any issues. Once you purchase your tickets, there are separate lines for general admission and VIP with creepy lighting and mood-setting music while you wait.
Immersion Score: 6.8
Immersion Scores – By Question
Immersion Scores – By Question:
Q13: How well did the pre-haunt areas (“vibe”) prepare you for the attraction/s? (25% of Immersion Score): 7
Q14: How obvious, creative, believable was the storyline? (20% of Immersion Score): 6
Q15: Were you completely, consistently immersed inside the attraction/s? (40% of Immersion Score): 7
Q16: How well did the “vibe” flow after, between the attraction/s? (15% of Immersion Score): 7
Immersion Scores – By Attraction
Immersion Scores – By Attraction:
Attraction 1: 6.8
Purgatory sets the mood from the moment you enter the haunt. When wandering around, it is clear that you are in purgatory, trying to find your way to the afterlife. Throughout the eerily-lit haunt, you come upon scenes of other victims that were lost forever. Spacing is also well done; I only encountered another group once while I was trying to find my way out.
Special FX Score: 7
Special FX Scores – By Question
Special FX Scores – By Question:
Q17: How effective were the sound effects? (20% of SFX Score): 7
Q18: How realistic were the scene designs, details? (30% of SFX Score): 7
Q19: How effective, realistic were the props, animatronics? (30% of SFX Score): 7
Q20: How well did they use creative, special, sensory FX? (20% of SFX Score): 7
Special FX Scores – By Attraction
Special FX Scores – By Attraction:
Attraction 1: 7
Special FX Review:
Purgatory uses a variety of special effects throughout. The use of lighting is very well done, with both evilly orange-lit areas seeming to look like fire to areas of complete darkness. The props are also very detailed, with many custom pieces to add to the believability.
There was also several animatronics, including hanging corpses and a werewolf that lunges from above. The design is also extremely creative, with a maze-like layout that has several dead ends.
Scare Score: 7
Scare Factor Scores – By Question
Scare Factor Scores – By Question:
Q21: How scary was it? (35% of Scare Factor Score): 7
Q22: How well did they provide scares for everyone in the group? (15% of Scare Factor Score): 7
Q23: How predictable were the scares? (25% of Cast Score): 7
Q24: How well did they provide a wide variety (types) of scares? (10% of Scare Factor Score): 7
Q25: How strong was the ending/finale? (15% of Scare Factor Score): 7
Scare Factor Scores – By Attraction
Scare Factor Scores – By Attraction:
Attraction 1: 7
Scare Factor Review:
With a name like Purgatory, you would expect some intense scares, and Purgatory delivers. The actors amp up the intensity with several of them attacking at once. Several times I would turn a corner to come face to face with a creature of the dark only to have another actor come from behind.
The animatronics also had great timing activating at the precise moment to startle you. The use of props by the actors made some unsettling noises. The haunt also had an intense chainsaw finale with a great hidden surprise.
Entertainment & Value Score: 7
E&V Scores – By Question
E&V Scores – By Question:
Q26: How satisfied are you with the entertainment from the Main* attractions? (50% of E&V Score): 
Q27: How satisfied are you with the Other* entertainment (incl. w/ ticket price)? (25% of E&V Score): 
Q28: How appropriate is/are the ticket price/s? (25% of E&V Score): 
E&V Scores – By Attraction
E&V Scores – By Attraction:
Attraction 1: 7
General admission for Purgatory is 25.00 and the VIP is 35.00 dollars. The length of time from entering to exiting was 12 minutes bringing the MPD, or minutes of entertainment per dollar spent, to 0.48, which is lower than the average that is seen most often of one minute per dollar.
Overall, Purgatory is an excellent haunt for anyone who wants a great journey through the afterlife with some creative scares.
View Full Score Sheet
Pics We Took From Our Visit:
Guest ReviewsGuest Average: 7.67 out of 10
Misty Floyd – 10/10 – October 23, 2021Awesome
Kelly wood – 10/10 – October 22, 2021We had a blast.FMU Loved Purgatory.
Wesley – 3/10 – October 29, 2022The atmosphere was nice and most actors were good, however the whole experience lasted about 5-10 …show more minutes at most with very few scares and the same few costumed people just wandering around with no real reason or purpose. There were no themes and random decoration you would see in front of a truck or treating house. Not worth the money at all unfortunately.
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