Features:
✓-Free Parking✓-Restrooms/Porta Potties On-Site✓-Handicap Accessible✓-Gift Shop/Souvenirs✓-“Old-School” (Low Tech)✓-You will NOT be touched✓-Original Characters✓-Uncovered Outdoor Waiting Line✓-All-Indoor Attraction
How Do We Get These Scores?
Our Rating System
UPDATE FOR 2022: Our former “Atmosphere” and “Theme” categories have now been combined and renamed “Immersion.” Our intent with this is to give more appropriate credit to attractions that have shown a clear focus on achieving and maintaining better customer experiences (both inside and outside the attractions) and developing creative storylines.
Each of the category scores in this review are calculated using a weighted average of several questions that we rate on a scale of 1 to 10.
The following breakdown explains what these scores typically mean. All of our Teams use this as a reference for providing accurate ratings:
10: “Peak Performance”This score is treated as if it has a chastity belt on it. “10’s” are reserved for the best of the best; those that we feel could not possibly improve on what they’re doing.
9: “Innovative and Groundbreaking”It rocked! Nearly everything seemed to go as planned and it was one of the best we’ve ever seen! These guys are leaders in the industry, and attractions like this are truly hard to come by.
8: “Solid”A high score on our scale. They had a good handle on it and, overall, they knew how to use it well. Most attractions can learn from what these guys are doing.
6 to 7: “Good”We could tell that a good effort was made. However, we’ve seen this done much better at other places, or can detect areas where significant improvements can be made. This is about the top end of what we’d call “Family Friendly.”
5: “Average / Fair”Compared to the competition, they weren’t the best, but definitely not the worst. Scares and Special Effects in this range are usually considered “Family Friendly.”
3 to 4: “Below Average”We could see that a clear attempt was made, but most other professional attractions are doing a much better job at this.
1 to 2: “Poor”It appeared that very little time, thought or effort was contributed to this aspect.
0 (Zero): “Non-Existent”No apparent effort was made to make this a significant contributor to the attraction.
Afterword:This rating system is standardized across all of The Scare Factor’s official haunt review teams. However, keep in mind there will always be minor differences between Teams, as we all have varying levels of experience. Regardless, we do our best to remain true to our core values, which is to promote all haunted attractions!Perhaps the biggest thing to remember is: sometimes the score – in and of itself – doesn’t tell the whole story about an attraction’s merits. This is why we provide detailed explanations for each category… to help you better understand how and why we chose the score/s that we did.We do our best to not let feelings or emotions rule our judgement, while also viewing the attraction through the lens of the typical haunt-goer. But, because all reviews with ratings are inherently subjective, this is nearly impossible to completely prevent. Though, when in doubt, we tend to give slightly lower scores than our original “gut feelings” to account for this, and also give the attraction more room to improve over time.We also do our best to be fair and consistent across all of the haunts that we review. We know that you’ll be looking at these scores and comparing them to other attractions, so we hope this review helps you out in that aspect.Do you have some feedback about our review system? Contact Us Here to let us know what you think!
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Final Score: 8.64
How Did We Get This Score?
Final Scores:
(15% of Final Score) Cast: 8.56
(15% of Final Score) Costuming: 8.35
(10% of Final Score) Customer Service: 9.06
(10% of Final Score) Atmosphere:
(15% of Final Score) Special Effects: 8.95
(5% of Final Score) Theme:
(15% of Final Score) Scare Factor: 8.28
(5% of Final Score) Entertainment & Value: 8.74
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Summary:
Ultimate Terror Scream Park in Sacramento is the second haunted attraction founded by brothers Nathan and David Polanco, after Fear Overload Scream Park, but this haunt has risen to be the flagship of the family business. The other Polanco haunts are Hush Haunted Attraction in Detroit, Hanna Haunted Acres in Indianapolis, and Folklore Haunted House in Atlanta. Philip Roland is the General Manager of Ultimate Terror, and was a gracious host, willing to answer all of our questions. This year, Ultimate Terror encapsulates three haunts, The Bride, Screech Ward, and Morbid Manor. We did attend this attraction last year, and suffice to say, they have grown significantly. Their construction crew has added so much new scenery, it would require guests to go twice to absorb it all. We truly were in awe of what they’ve done and found ourselves repeating’WOW! Eye candy for any haunt enthusiasts, who appreciates details, details and more details with scenery!
Cast: 8.56
How Did We Get This Score?
Cast Scores (15% of Final Score):
(20% of Cast Score) Did it seem like there were enough actors?: 8.5
(30% of Cast Score) How creative, believable and convincing were the actors?: 8.5
(20% of Cast Score) How interactive were the actors (verbally and physically)?: 9
(15% of Cast Score) How creatively & appropriately did they use dialogue?: 8.25
(15% of Cast Score) Was there a good variety of characters?: 8.5
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When it came to actors, we were told that Ultimate Terror had a 2 to 1 ratio of rookies over veterans. We couldn’t tell, because they all came to scare. There were enough actors in the three haunts, so there never was a feeling of ‘dead space.’ The actors were believable, convincing, showed enthusiasm, and nobody broke character. There were several moments of actors being interactive with their surroundings and with us. In Morbid Manor, one ghoul pointed to the demon statue in the living room and told us, ‘Look, he is my master.’ There was an actor who jumped out of a refrigerator to startle us. A girl ghoul stood on hand railings that made a 90 degree turn and growled at us. For the most part, the dialogue was minimal, because most of the characters were not meant to talk. Besides the actor who wanted us to look at his master, most of the cast would scream or growl, but there were a few ‘get out’ utterances. The only note to make is we found one actor was following us through several scenes, which eventually got to be more of a distraction from the rest of the entertainment. When it came to variety of characters, there were some actors who did show distinctive personalities, but many came across very similar to each other in their approach to startling us.
Costuming: 8.35
How Did We Get This Score?
Costuming Scores (15% of Final Score):
(15% of Costuming Score) How complete / finished did the costumes appear to be?: 8.25
(25% of Costuming Score) How creative / detailed were the costumes?: 8.25
(20% of Costuming Score) Was their makeup creative? Detailed? Realistic?: 8.25
(15% of Costuming Score) How effectively did they use masks (if used)?: 8.5
(25% of Costuming Score) How appropriate were the costumes for their scene/s & theme/s?: 8.5
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There were various costumes to be found in Ultimate Terror, and they were all complete and finished, and properly detailed according to each character. Screech Ward’s costumes reflected the medical scrubs seen at hospitals. The actual bride actress in The Bride had a nice wedding dress with a ghoulish mask, and Morbid Manor had an array of costumes. The make-up was most prominently used as skin abrasions on actors’ faces, but there were several grey-faced zombie ghouls throughout the haunts. The skin abrasions looked very realistic and painful. There were a few masks; in fact, the masked characters seen on the website’s promotional video are found in Ultimate Terror. There’s the evil bride, of course, but the pumpkin-faced character is in Morbid Manor, and the black and white, almost Rorschach-like lizard character is a line actor found after you finish the last haunt. Outside the building as you enter are two-line actors wearing zombie masks. The costumes were appropriate for their respective scenes and themes, and nobody appeared to be out of place.
Customer Service: 9.06
How Did We Get This Score?
Customer Service Scores (10% of Final Score):
(25% of CS Score) How easy was it to locate the attraction, park, and navigate the premises?: 9
(30% of CS Score) How safe was the attraction?: 9
(25% of CS Score) How professional, helpful and friendly were the staff members?: 9.25
(20% of CS Score) How easy was it to find their information before* arrival?: 9
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Ultimate Terror is easy to find because it’s a quarter of a mile away from Interstate 80, along the corner of Madison Avenue and Auburn Boulevard. There is plenty of free parking because it’s located at a strip mall in a former convenience store. The front fa������ade distinguishes the building from the other business, so you can’t miss it. Ultimate Terror is handicap accessible, and is safe from any tripping hazards or anything dangerous. There are plenty of emergency exits, and the non-acting staff are easy to find because they were all wearing bright yellow ‘Staff’ T-shirts. The staff were professional, helpful and friendly. Philip Roland was great, and a few of the employees we did talk to were very informative about Ultimate Terror. This haunt’s information is easy to find because there is an official website, and they have a presence on various social media.
Atmosphere:
How Did We Get This Score?
Atmosphere Scores (10% of Final Score):
(60% of Atmosphere Score) How obvious was it that you were at a haunted house before entering?:
(40% of Atmosphere Score) How well did the atmosphere prepare you for what you experienced inside?:
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Special Effects: 8.95
How Did We Get This Score?
Special Effects Scores (15% of Final Score):
(20% of SFX Score) How effective were the sound effects?: 8.5
(20% of SFX Score) How creative / original were the scenes & props?: 9.25
(20% of SFX Score) How well were the scenes detailed?: 9.5
(25% of SFX Score) How well did they achieve & maintain the suspension of disbelief?: 8.75
(15% of SFX Score) How effective were the SFX at providing scares / entertainment?: 8.75
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Did we say something about the new scenery construction in the Summary? We can’t emphasize this enough. Ultimate Terror has added so many new rooms and scenery, it’s amazing. In the past, this haunt has had similar set pieces to Fear Overload; a sort of modern, run-down industrial construction site. The first haunt we entered, The Bride, did maintain that type of scenery, but Screech Ward and Morbid Manor are where the art department evolved. Screech Ward is a medical building, and the lobby, waiting room, offices, cafeteria, examining rooms, restroom, showers, and kitchen were all encompassing. There were ventilation shafts and various structures above us, conveying a ceiling. Each room was fully detailed. Same thing can be said about Morbid Manor, but that haunt takes you on a journey. From a storage cargo room, to a mansion, human cages, a cannibal’s kitchen, a dock with a boat, a private estate, this haunt has an abundance to see. There are various dead bodies throughout each haunt. Morbid Manor has a dead fat man lying on a table with his guts disemboweled (Ralph Bologna is his name). The demon statue above the fireplace was an impressive piece of scenery. There are a few flashing lights to contribute as startle effects, but this haunt does not use animatronics. Near the end of Morbid Manor, there was one short blackout room, but this haunt is intended to stimulate the visual senses. The sound of dramatic music is piped in through all of the haunts, at times heavy metal, other times more like a movie score orchestra. The special effects do achieve the suspension of disbelief, because encompassing scenery made us forget about the outside world. We found it all effective at bringing scares and entertainment.
Theme: N/A
How Did We Get This Score?
Theme Scores (5% of Final Score):
(30% of Theme Score) Could you tell what the theme was?:
(50% of Theme Score) How well was the theme carried throughout the attraction/s?:
(20% of Theme Score) How well does their location authenticate the theme?:
This score is left “N/A” when we believe the haunt is trying to target a random variety of themes or phobias, rather than a single overarching “Theme” or “storyline.”
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Scare Factor: 8.28
How Did We Get This Score?
Scare Factor Scores (15% of Final Score):
(30% of Scare Factor Score) How scary was it?: 8.25
(15% of Scare Factor Score) How well did they provide scares to the entire group?: 8.25
(25% of Scare Factor Score) How predictable were the scares?: 8.5
(15% of Scare Factor Score) How well did they provide a wide variety of scares?: 8.25
(15% of Scare Factor Score) How strong was the ending / finale?: 8
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There were several scares in Ultimate Terror, and they did target everyone in our group. There are no animatronics, so this haunt is very ‘old school’ in placing the responsibility of scaring solely with the actors. The scares were not predictable, as several actors did startle us. Most of the scares were from intimidating stares and startles from hidden corners. The actor jumping out of the refrigerator comes to mind as an original and unconventional startle. The scenery plays a huge part of creating a spooky environment, as all of the haunts have a sense of an abandoned and unkept look, which make’s one wonder, ‘What would inhabit that space?’ The endings of each haunt were ok, but none of them really tried to create a last-minute jolt.
Entertainment & Value: 8.74
How Did We Get This Score?
Entertainment & Value Factor Scores (15% of Final Score):
(30% of E&V Score) How satisfied were you with the entertainment received during the main attraction/s?: 8.75
(25% of E&V Score) How satisfied were you with the entertainment that’s available with* the ticket price, excluding the main attraction/s?: 8.25
(30% of E&V Score) How appropriate is/are the ticket price/s?: 9
(15% of E&V Score) Have they effectively used their available space?: 9.25
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We were satisfied with the entertainment received from the three haunts of Ultimate Terror. We were also satisfied with the entertainment outside the haunts, as there were line actors, photo ops, and a professional photographer booth where guests can pay for pics while posing with various haunt related props. The ticket prices are appropriate for this haunted attraction, and they have made effective use of their available space. This haunt has grown so much, it makes you wonder how much space is left.
How Did We Get These Scores
Our Rating System
Each of the category scores in this review are calculated using a weighted average of several questions that we rate on a scale of 1 to 10.
The following breakdown explains what these scores typically mean. All of our Teams use this as a reference for providing accurate ratings:
10: “Peak Performance”This score is treated as if it has a chastity belt on it. “10’s” are reserved for the best of the best; those that we feel could not possibly improve on what they’re doing.
9: “Innovative and Groundbreaking”It rocked! Nearly everything seemed to go as planned and it was one of the best we’ve ever seen! These guys are leaders in the industry, and attractions like this are truly hard to come by.
8: “Solid”A high score on our scale. They had a good handle on it and, overall, they knew how to use it well. Most attractions can learn from what these guys are doing.
6 to 7: “Good”We could tell that a good effort was made. However, we’ve seen this done much better at other places, or can detect areas where significant improvements can be made. This is about the top end of what we’d call “Family Friendly.”
5: “Average / Fair”Compared to the competition, they weren’t the best, but definitely not the worst. Scares and Special Effects in this range are usually considered “Family Friendly.”
3 to 4: “Below Average”We could see that a clear attempt was made, but most other professional attractions are doing a much better job at this.
1 to 2: “Poor”It appeared that very little time, thought or effort was contributed to this aspect.
0 (Zero): “Non-Existent”No apparent effort was made to make this a significant contributor to the attraction.
Afterword:This rating system is standardized across all of The Scare Factor’s official haunt review teams. However, keep in mind there will always be minor differences between Teams, as we all have varying levels of experience. Regardless, we do our best to remain true to our core values, which is to promote all haunted attractions!Perhaps the biggest thing to remember is: sometimes the score – in and of itself – doesn’t tell the whole story about an attraction’s merits. This is why we provide detailed explanations for each category… to help you better understand how and why we chose the score/s that we did.We do our best to not let feelings or emotions rule our judgement, while also viewing the attraction through the lens of the typical haunt-goer. But, because all reviews with ratings are inherently subjective, this is nearly impossible to completely prevent. Though, when in doubt, we tend to give slightly lower scores than our original “gut feelings” to account for this, and also give the attraction more room to improve over time.We also do our best to be fair and consistent across all of the haunts that we review. We know that you’ll be looking at these scores and comparing them to other attractions, so we hope this review helps you out in that aspect.Do you have some feedback about our review system? Contact Us Here to let us know what you think!
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