The website for the AHSL is easy to use and offers ticket options for both this haunt and its sister haunt, the Factory of Terror. Staff are friendly and helpful, and more than willing to work with customers who have issues or questions. They are also clearly identified by uniforms, and able to communicate quickly and clearly with headsets in case that’s needed. Because of the size of the haunt, as well its landmark historical status, it is very easy to find and signage is plentiful. There is also a very large parking lot, and signs that lead to the…
Read More…The website for the AHSL is easy to use and offers ticket options for both this haunt and its sister haunt, the Factory of Terror. Staff are friendly and helpful, and more than willing to work with customers who have issues or questions. They are also clearly identified by uniforms, and able to communicate quickly and clearly with headsets in case that’s needed.
Because of the size of the haunt, as well its landmark historical status, it is very easy to find and signage is plentiful. There is also a very large parking lot, and signs that lead to the brightly lit midway where the entrance to both haunts and the ticket counter are located.
Two of our team members are injured this year, and both monsters and the more mundanely dressed employees were incredibly helpful and considerate of that fact. Lines move efficiently despite incredibly large crowds, and the haunt still shows a dedication to enrapturing new fans as they track their likes on Facebook at the entry door.
New visitors to AHSL might find it hard to intuitively figure out where the entrance to the Laboratory is as the entrance to the Schoolhouse is located immediately next to the ticket booth, while the Lab entrance is across the midway and around the other side of the historic building that contains it. However, once you are on the other side of the midway (or if you are exiting the Schoolhouse), the signs for the Lab are easy to find.
Because AHSL is built into two old, historic buildings, there are a lot of stairs to climb in these haunts. Built before the days of handicapped accessibility laws, there are no elevators or ramps within the buildings.
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