The property offered good signage to locate the haunt. Parking was free and a radio station playing music was available to tune into while we waited in line to enter the property parking lot. At times, the line to get into the parking lot can get long, so give yourself plenty of time to get to a spot if driving directly to the haunt. Some patrons ended up parking along the road due to the parking lot being full. The resort offers a complimentary “taxi service” to take guests to all the buildings on the sprawling resort property, including the haunt. This does help alleviate some parking issues. Additional parking areas and shuttles could further help this issue.
Just beyond the parking area, customers can choose from a variety of things to do in addition to the haunted attractions at the barn: a fire pit, putt-putt golf, VIP lounge area with additional perks, alcoholic beverages, food, a virtual ghost-hunting game, and escape room which is right by the ticket booth. Beside the ticket booth, there are several photo-op areas that lead up to the haunt entrance. There is a large sign for restrooms which we all end up needing at some point.
There were no observable safety hazards. All pertinent areas were well lit. When large transitions were about to happen, staff members located in those areas advised us to watch our steps. Group numbers were also monitored in the transition areas to keep numbers less crowded going through the haunt.
The staff on the grounds seemed to be very attentive to the needs of guests. Lines seemed to go quickly. Staff were continually picking up items. At one point we watched a set of string lights fall and immediately two staff members where on it re-adjusting and fixing the problem. While being waited on in all areas, the staff were friendly and patient as decisions on snacks and drinks were being made, offering suggestions. Upon leaving the haunt and during it, several non-cast members repeatedly asked if we enjoyed our time.
The ticket price, dates of operation, FAQ, and address were easily found on the website. The six themes were readily available describing what was included with the price. Tickets are timed, so lines are mostly virtual. This allows customers to enjoy the midway without worrying about getting stuck in line right away.
See Less