Customer service is where this attraction excelled! We did not encounter anyone who was rude or seemed as though they did not want to be there. It shows how a dedicated and enthusiastic staff can really add to the experience and make it very enjoyable. All staff were very helpful in answering every crazy question we could come up with. I must say, improv skills, A+! Using GPS, we were able to quickly find the attraction and parking. Parking is free and in abundance. At first, we wondered if we were in the right place, but with not many people…
Read More…Customer service is where this attraction excelled! We did not encounter anyone who was rude or seemed as though they did not want to be there. It shows how a dedicated and enthusiastic staff can really add to the experience and make it very enjoyable. All staff were very helpful in answering every crazy question we could come up with. I must say, improv skills, A+!
Using GPS, we were able to quickly find the attraction and parking. Parking is free and in abundance. At first, we wondered if we were in the right place, but with not many people there, it was easy to question. I imagine as it gets closer to Halloween when crowds and lines start forming, you would know right away.
Safety is a top priority here. Rules are posted as to what you can bring, can do, and items that are not allowed. There are some points in the haunt that caught us off guard and we were not made aware of (intentionally, of course) that could have been a safety issue. But, knowing in advance would have ruined some of the greatest moments in this haunt, more to come on this as the review continues. Info for the haunt was readily available when searching for it. Frightmare’s Facebook page is very helpful in getting all the information you need to know.
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