What They Liked Most:
I have to admit I was not holding very high hopes for the haunt this year with a new location and it being an outside haunt. My 13 y old son(who is on... the spectrum) loves haunted houses so we decided to bring him. The lines were a mile long but moved rather fast. We made it to the Midway and my son had a breakdown. We were sitting and calming him when a security staff member saw us and came over to ask how we were doing. I explained that we would not be able to make it through the haunt. This staff member took the time to talk to my son and assured him that the haunt was safe and generally helped my son calm down. This Security member did not have to help in the way he did. He went above and beyond to make our experience the best it could have been. While we did not make it through this day we will for sure make another attempt this season. I can not remember the guys name but I think it was Ron. My son is still talking about the Nice Security guy the whole ride home.Read More
Suggested Improvements:
We had a difficult time locating the Exit. More signage would be amazing.We had to ask a staff member how to get out. Very pleasant and helpful.
What They Liked Most:
I loved the newer updated design they did! I highly recommend going!!! We got scared multiple times and it was well worth it!!
Suggested Improvements:
Keep up the great work
What They Liked Most:
What a great opening night! Haunted Hills Hospital is always scary but this year they really took it up a notch! They had my screaming and jumping lef... t and right!Read More
Suggested Improvements:
Keep up the great work and stay scary! Remind your actors to keep their energy high! :)