This haunt is easy to locate. A side-road that parallels I-85 runs right up to the parking lots outside the haunt, and, on the night of our visit, a set of huge spotlights scratched at the sky-covered clouds like fingers reaching from a grave. An online website, as well as a social media presence across multiple platforms, lists times of operation and costs, as well as gives guests a peek as to what awaits. There are plenty of non-costumed staff on hand to assist guests ‘ from parking attendants to ticket booth operators, to staff roaming the midway area inside…
Read More…This haunt is easy to locate. A side-road that parallels I-85 runs right up to the parking lots outside the haunt, and, on the night of our visit, a set of huge spotlights scratched at the sky-covered clouds like fingers reaching from a grave. An online website, as well as a social media presence across multiple platforms, lists times of operation and costs, as well as gives guests a peek as to what awaits.
There are plenty of non-costumed staff on hand to assist guests ‘ from parking attendants to ticket booth operators, to staff roaming the midway area inside the gates. If a guest were to need anything, someone in a MadWorld staff shirt is typically only a shout away. MadWorld has a dedicated customer relations manager and team ready to assist folks in any way they can.
While we were on-site, we were able to witness first-hand how far the customer service team was willing to go to help a fan. A gentlemen on site had just exited the haunt and was excited because he recognized one of the costumed monsters deep in the haunt as a friend from his childhood that he hadn’t seen in years. MadWorld customer service was able to get the haunt-goer a second discounted ticket so that he could go back through the haunt to say hello to his friend again before he left for the night. Dedication to their fans and service to the overall haunt-family is a big part of the MadWorld mission.
MadWorld is also one of the few haunts in the state to offer a low-scare option. For a small additional fee, guests can purchase a glowing medallion that can be used to keep the monsters away. It should be noted that the monsters of the midway tend to have elaborate masks and may not immediately notice a medallion, but the creatures in the house will surely see the light that it casts.
MadWorld is, at its core, a walking trail through the Upstate woods. Be prepared for the occasional minor trip hazard on the reworked trail; visitors should be sure to wear appropriate clothing for a hike, not a dance party (though there are plenty of opportunities to dance outside the haunt). Heed the warnings posted at the ticket booth ‘ like many haunts, guests will encounter strobes, heavy fog, loud sounds, and the occasional tight squeeze.
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