13th Floor Haunted House Jacksonville Review (2026)

There are few ticket options that 13th Floor Jacksonville offers including the regular general admission ticket, a fast pass option- which is about a ⅓ of the wait time for general, and a skip the line ticket for front of the line entry without waiting. Depending on the night and business, skipping the line ticket is a wonderful option to have available.

Next to the haunt is a small area for merchandise, beer/soda, axe throwing, a 5-minute mini escape game and a zombie gelly ball shooting experience- which is new for this haunt season!

13th Floor Jacksonville groups parties together before entering the asylum first, with the entire walkthrough being about 20-30 minutes…depending on how fast you run through scared! Upon waiting in the queue, scare actors roam the front of the haunt, instilling fear upon all before entering inside.

Customer service was friendly and extremely accommodating to us upon our visit. There is security located all around the premises, as well as upon entry through metal detectors.

Upon entering the darkness, you are greeted by the most massive facade of an old asylum’s front door, where you are given the rules of the haunt by an eerie asylum worker. Each haunt is located together within the entire structure, but they just flow so seamlessly together that you almost don’t even know you’ve entered a new realm of terror.

The sets are large and incredibly immersive- leaving no details untouched. It is quite dark, which allows you to stay within the worlds they create for you. There are air blasts, light effects, alarming and distracting sounds that throw you off your senses, just enough.

Many times, we found ourselves just admiring the scenes and sets we were in, especially in the cemetery! One of the most amazing and immersive scenes had to be the lake/boat house, where the Sirens lurked in the fog amongst the lightning storms. And just as you are admiring the scenes, the scare actors come out from hidden spots and terrify you!

13th Floor Jacksonville does a fantastic job at constructing an atmosphere that makes you feel as though you are truly walking through the horror that they have created for you.

The sound effects were perfect for each scene, grasping your attention and bringing you deeper into the immersive atmosphere. It never overpowered the scare actor’s speech and allowed you to have just the right amount of uneasiness as you are walking through.

Each house featured different lighting, which allowed for more immersion while walking through. Although it was extremely dark in many of the rooms, the lighting was efficient enough so that you could admire the scenes and still not be able to see the scare actors, so that they had a chance to really make you jump! A recommendation would be to add more specialty lighting in corners, more light showcasing props and animatronics and overall adding more Special FX lighting throughout the entire haunt. It would really add to the immersive quality and allow you to feel like you are truly walking through the scenes that have been constructed for you.

The use of air blasts, shock sounds and even guest-activated trigger buttons was well thought out throughout the entire haunt. I especially enjoyed the scene in the boat/lake house with the Siren, where it literally felt as though you were in a ship moving with the tides- I don’t know how that scare actor works in there without getting seasick! So effective!

The animatronics within 13th Floor Jacksonville are some of the most impressive ones we have seen in haunts around Florida. They are massive, they move and make noises, and they absolutely terrify you when you come upon them! I found myself just admiring some of them and forgetting I was even going to be scared!

The scare actors at 13th Floor Jacksonville really made the whole experience feel truly complete. The sets and animatronics blew us away with how immersive they were, but the scare actors found ways to scare us that we weren’t even expecting! Some were so still, I swore they were not real- and then, boom! Many of the most intense scares were from the sliders with metal gloves and knee pads… we were not ready for those guys in there! Kudos to y’all!

Each house had its own set of creative and unique characters, which we appreciated. It brought each story to life and added to the immersive experience of each house. There was one scare actor in the cemetery that was sliding their body through the crypts, just enough to where they were able to blow on your hair as you walked by but didn’t know where it came from until you were already dropping to the floor in terror! Wonderful scare opportunity!

13th Floor Jacksonville brought the scares like we weren’t anticipating! The immersive aspect alone makes your skin crawl. You will feel the relentless torture as you wander through the asylum, feel the wrath of the Sirens in their boat/lake house lair and run for your life from the undead that have taken over an abandoned high school. This one isn’t for the faint of heart, as you will find yourself amongst some intense scenes, with heart-pounding Special FX, and terrifying creatures!

We found ourselves shocked by some of the animatronics that we saw throughout the haunt, and the sets were so realistic, it was like we were walking through scenes of a horror movie. We also appreciated the change in flooring that felt like you were walking on a dock and the small amount of climbing into the boat/lake house that added extra confusion as we climbed up into the crooked house.

The characters also stop at nothing to make sure they have taken every breath from you as you wander through. They seem to come from all angles, even sliding right at your legs!