Hellsgate has a very clever way for guests to start their adventure for the evening. On the website as well as markers in the surrounding area, you’ll find the address 301 W 2nd St, Lockport, IL. This is where guests park their cars and wait in line for a bus that will take them into the woods to the attraction. The buses run until the show ends, so there is no fear of being left in the woods for the night.
Hellsgate has a very strong social media presence. All the information you need is on Facebook, Instagram, TikTok, and all other social media platforms. The facility is run like a well-oiled machine. From the moment guests step onto the haunt grounds. There are plenty of event staff, bus guides, crew members, and line actors to get visitors where they need to go. Signage is visible for everything, including porta potties, the ticket booth, food, and beverages. The staff is extremely friendly and ready to answer questions. Security presence is super visible, leaving guests safe from everything other than the darkness.
The tent and queue are legendary. As soon as guests are off the bus, they will encounter the residents of Moorstone Manor. There’s loud music pumping in the tent and lots of wandering actors to chat and interact with. A lot of the actors are fan favorites, and they all have a unique way of engaging with new and old fans.
Tickets are available online as well as at the ticket booth on site. There are multiple ticket options to choose from: General admission, VIP, Instant Entry, and All access. These options can be explained on-site as well as online. If you do not want to wait the GA time, you can always ask a staff member to upgrade.
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