While this is a new haunt, we did find quite a lot of helpful information on their website. The creators have two types of events, one labelled “Extreme” and the other “Spooky Trail” and there’s easily accessible information on their website on the difference between the two and who each of the trails are meant for. There are also helpful FAQs, including parking information. Speaking of which, there is plenty of parking on the site, with helpful signage all the way from the moment you park up until the moment you exit the attraction.
We found all the staff on the site helpful and professional, having some lovely chats with quite a few of them during our travels. The only area of guest experience we suggest the creators improve upon is the entertainment of the guests in the queue waiting to enter the trail. While the staff here were helpful, and while there was a spooky ambient soundtrack playing in the background, this entrance could have been done with some variety of performers or actors interacting with guests.
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