The Nightmare Realm scores incredibly high with guest experience – their website lists as much info as you could possibly want in preparation for your visit to the haunt without giving too many secrets away. We also found the attraction very easy to find and they also offer free parking, which in London is a huge bonus! We did, however, think there could have been a bit more lighting between the car park and the attraction, especially for pedestrians having to navigate back and forth on the same narrow road as two lanes of cars.
For such a small site there was also an incredible amount of signage, with themed directional signage at the very centre of Halloween Town and then additional signage all throughout the site. The site was also professionally maintained with helpful staff throughout, and it was lovely to see the roaming actors interact with all of the non-costumed staff, including the food vendors! And speaking of roaming actors, this troupe did an outstanding job of entertaining the guests in the queue. It was raining quite hard on the night we attended, but despite this the actors were still out and about, infiltrating queues and interacting with their environments. This troupe by far was the most unique band of roaming characters we’ve seen for awhile, with such stand-out actions and mannerisms for each and every fully realised character, and they spent the entire night inviting audiences to create and experience the world around them.
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