The homepage of their site did a good job answering most questions I had about the haunt; however, I did have a couple of points of confusion as I navigated through the rest of their site. I wasn’t sure what the difference was between “Total Chaos” and the other nights listed on the schedule, other than the fact that Total Chaos was more expensive. The homepage also mentions one haunted house, but the button linking to info about the haunt says, “haunted houses.” When clicked, it takes users to a page where they mention haunted houses again, but it then goes on to just describe the various sections within the single haunted attraction they have. I found this framing to be a bit misleading.
Once I arrived at the actual physical site of the haunt, the quantity and quality of signage made it easy to navigate to the main haunt area. I especially appreciated that they had staff in their parking lot and the nearby Spookers Halloween Super Store parking lot directing folks where to park.
I arrived right at opening, but it seemed like they were still getting things set up. There was no DJ yet, and some of the scare actors were standing around chatting with staff while not in character. The ticket booth line was also crowded with people talking to the staff, which ended up blocking the path leading up to the entrance.
When I got to the main queue area, I wasn’t sure which line I was supposed to get into. It would be helpful if the General Admission sign matched the actual name of the ticket – “Full Fear” didn’t match the name of any tickets or tell me that it was the general admission line. The staff was helpful when I asked where I was supposed to go, though.
I got into the General Admission line, only to find out that they were not letting people into the haunt yet because they were waiting to do an “opening ceremony.” This wasn’t mentioned anywhere on the website, so I wasn’t expecting it. I ended up waiting about 30 minutes after the advertised opening time before I could get into the haunt. It seemed like they might have been waiting for more of a crowd to build up, but I was there on a slow night, so the wait felt frustrating. Generally, it felt like they weren’t expecting guests even though they were open, which diminished my excitement a bit.
Once the monsters did their opening show, which was a frenetic and entertaining rush at the folks in the queue, things picked up. The queue actors were entertaining, and the DJ played some great remixes.
The grounds themselves were well maintained, and staff were friendly and helpful when I had any questions. I also want to give props to how they managed line flow and ticketing. They’ve clearly designed the haunt to keep crowds moving without causing a pileup.
See Less